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MK Universal LLC

Who we are?

MK Universal LLC is a software consulting company specialized in providing onsite and offshore software development services in semiconductor, electronics, automation, and information technologies.

MK Universal provides value proposition consulting services with a pool of technically trained and analytically strong, low cost manpower who delivers high quality competitive solutions in consonance with global software standards. We strive to develop the best possible solutions with the best possible technology by practicing the time to market strategy.

MK Universal is established in Dallas, TX and has established an offshore development center, MK Unisoft (India) Pvt. Ltd. in Hyderabad, India.

We are a successful company, that offers cost effective, time & event based development with discrete milestones and ensures protection of intellectual property rights of its clients. Outsourcing of software development to MK Universal services has the following advantages:

  • Adopts Industry software practices and standards wherein quality is ensured by rigorous systems and procedures with effective planning and control mechanisms.
  • Possesses a good pool of analytically strong technical manpower, lead by a senior team, having 10 - 15 years of IT experience in legacy / emerging technologies thus ensuring high productivity.
  • Afford 24 x 7 developmental activities, catering to world's time zones with real time communications due to high-speed global communications facilities.
MK Universal virtual development model ensures smooth migration of client’s activities to achieve consistency with development process thus offers transparency and control of the project in real time basis.

Strategy

Aim to grow by expanding its relationships with existing clients, appending new clients, providing market-driven services, and adding personnel. We focus our practice in select areas of expertise, provide quick response while keeping the costs low.

Vision

To be an ethically run organization that provides best of the breed solutions on time with optimal costs. High quality professional, industry proven quality process, enduring client relationships, and timely delivery models are the key strengths.

Quality Assurance

We are focused in getting the best quality of services delivered to its customers. We follow ISO 9001 processes. As part of Quality Management, we understand the customer processes and environments and define metrics to accurately measure the performance of the service delivery.

Quality Approach

We are experienced in both Traditional and Agile development environments and are capable of selecting the right approaches, tools and techniques to maximize the return from testing and utilization of the testing team. To ensure your applications is as reliable as possible, we test what users can do to it, not just what the designers expected them to do. By establishing dedicated Testing teams, we deliver a comprehensive and robust solution with a high level of standardization.

We have vast experience in testing on various environments/domains and technologies. These include: Client-Server, Enterprise Applications, Web Applications, CMS Tools Java J2EE based applications and Microsoft .NET based applications. Our Clients will benefit from our testing services in the following ways: Risk Mitigation - where early detection of defects improves time-to-market and reduces cost.

Introduction of Industry Best Practices - to facilitate efficient, effective application development, regardless of location(s). Enhanced Requirements Management and User Satisfaction - through the use of an independent Q/A organization.

Goals and Objectives

  • Guaranteed Value-Added Services.
  • Attain 100% Customer Satisfaction.
  • Make Key Contributions to Customer’s Success.
  • Provide Effective Service = Sound Decisions & Quality Work.
  • Provide Efficient Service = Cost Saving.
  • Deliver Services and Products On-Time.
  • Implement Best Practices.
  • Provide Flexible and Adaptable Solutions.
  • Recruit and build highly skilled employees and management teams.
  • Pursue rewarding business relationships with our customers.
  • Develop beneficial business relationships with all employees of MK Universal.

Corporate Standards

  • Professionalism.
  • Strong work ethics.
  • Commitment to our customer’s success.
  • Meeting customer’s schedules.
  • Conscious decision making processes.
  • Learning continuously in all aspects of business and life.

Engagement Models

Outsourcing is all about partnership and about entrusting your business process. We have been enjoying high customer retention rates and building lasting relationships. We believe that what we bring to the table should be flexible and adaptable - enabling your business to partner with us in ways that suit your business environment. This means that the engagement models that we currently operate under have been primarily designed to suit your needs. We offer multiple engagement models to meet diverse needs of global customers. Simply put, our engagement models are based on flexibility, adaptability, and efficiency. Customer can choose from any one the generally accepted models below or a combination of them for different phases for any project. We work along with the customer to customize a model to address their specific needs. Any of these engagement models can be applied to our suite of services in ingenious ways for convenience and best value for money.

Some of the models with which we currently operate are:

Offshore Development Centre (24/7 Collaborative Model)

In this engagement model, we launch a dedicated facility for the customer at our development center. This facility is like an extension of the customer's own facility and will be responsible for servicing the needs of your project. The dedicated facility leverages our technical infrastructure , process, management and execution capabilities. The dedicated facility is staffed either by existing resources or by client’s resources or by resources hired specifically for engagement or a mix of them all. Our managers are specifically meant to provide you with maximum visibility and accountability into the project development activities in our center of excellence. With this engagement model, as a client you stand to gain the maximum benefits of outsourcing and utilize the chance to employ some of the best talent available in the industry at our center of excellence.

Over the years, this approach has worked well for us since we have been able to leverage and exploit the difference in time zones to turn around work quickly. We recommend this engagement model for web application programming, e-commerce product development, e-commerce websites, dynamic websites, web designing, logo designing, and other types of software development.

Fixed Time/Fixed Cost Project Model

In this engagement model, we take complete responsibility for managing and implementing your project needs. This engagement model is suitable for customers with well-defined project requirements and schedules. Under this low-risk model we work with clients to define expected deliverables and timelines to determine a mutually agreed fixed price. This model provides the clients with flexibility when there is concern over progress in remote projects. Under this option, the customer pays a pre-negotiated fixed price for the complete project scope agreed upon, which in turn is linked to well-defined deliverables. Our Milestones based payment options and schedules are pre defined from the onset of the project thus enabling the client to reduce risk by visibly monitoring progress of the project. We have observed over the years that this engagement model has great value since it leverages our expertise in implementing complicated business solutions.

Team Augmentation Model

When the project scope, specification and implementation plans cannot be precisely defined at the outset or requirements may change dynamically during the project implementation process, the Team augmentation model provides the flexibility of modulating the size and workloads of the development team assigned to your project, while optimizing time and costs. Under the hourly rate assignment model, we offer skilled resources, and the development effort is billed at the end of every month based on the pre-negotiated and mutually agreed hourly rate. Hence, the total project cost is determined by the amount of time and resources expended. This model offers you a high degree of flexibility to alter specifications, accommodate unplanned activities rapidly, and adjust project resources based upon your evolving requirements throughout the software development process.